سياسة الإرجاع

Al Ghazal Plastic Store is committed to ensuring customer satisfaction with its products. This Return Policy aims to clarify the terms and procedures for returning products.

Return Conditions

• The product must be in its original condition, with all its accessories and documentation.
• The product must be unused and undamaged.
• The product must be returned within 14 days of the purchase date.
• The product must be returned in its original packaging.

Return Procedure

• Please contact us via email at info@alghazalplastic.com or by phone at [0797249313] to request a return.
• We will provide you with a return order number and return shipping instructions.
• Please pack the product and return it to our specified address.
• We will inspect the product upon receipt.
• If the product meets the return conditions, we will refund the amount paid to you within 14 days of receiving the product.

Exceptions

Some products cannot be returned, such as:

• Custom-made products.
• Digital products.
• Products that have been used or damaged.
• Products that are returned after 14 days of the purchase date.

Return Fees

• The customer is responsible for the return shipping charges.
• A restocking fee may apply to some products.

Contact Us

If you have any questions about this Return Policy, please contact us via email at info@alghazalplastic.com or by phone at [0797249313].